Position Summary:
The Office & A/R Administrator is responsible for accurately accounting for all donations, providing excellent customer service to our donors, and able to multi-task to ensure all office daily goals are achieved. Exercises independent judgement, effective communication skills, and reliability as a valued team member within a growing non-profit foundation.
Essential Duties and Responsibilities:
● Process donations through remote banking and enters into QuickBooks
● Process cash deposits and enters into QuickBooks
● Works with Fundraising/Development Associate to accurately get information into Salesforce and Pledges entered into QuickBooks
● Processes all ACH donations and enters into QuickBooks
● Opens all daily mail, sorts, and distributes appropriately
● Maintains petty cash fund and record keeping
● Responds to all general correspondence inquiries, emails, calls, and communications in a timely manner
● Responsible for maintaining/ordering/receiving all office materials and supplies
● Responsible for all shipping including TMF store orders, staff materials, programming items, daily mail, and large mass mailings a few times a year
● Assists with specialized mailings of cards/letters from all Administration staff members
● Provide general support and information to all office visitors
● Responsible for keeping office supplied, clean, organized, all with a professional atmosphere
● Other duties as assigned by supervisor.
Minimum Qualifications (Knowledge, Skills, and Abilities):
● High school diploma or GED equivalent required
● Experience as an office administrator preferred but not required
● Passionately committed to our mission: veterans and military families
● Non-Profit experience preferred but not required
● Fast, proficient, and accurate typist
● Extensive knowledge of QuickBooks, Microsoft Suite and other administrative programs
● Outstanding communicator, both orally and written
● Excellent customer service skills
● Self-starter who works well independently
● Ability to prioritize given tasks and work efficiently towards completing them
● Detail-oriented and exceptional organizational skills
● Professional demeanor
At the Travis Mills Foundation, our Mission and Core Values are of the utmost importance.
Family-Focused – everyone from our staff, donors, volunteers, constituents, and the community at large are treated like family.
Honest & Inclusive – we are honest with one another and respect one another’s opinions. Team members and guests feel important, valued, and empowered to be themselves.
Growth & Development- Staff is encouraged to grow personally and professionally.
Pristine Reputation – We pride ourselves on providing families with an experience “better than Disney World”. We act with a mission-first mindset and focus on providing the highest quality of customer service.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.
The Travis Mills Foundation is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable