Job Posting CLOSED
Administrative Assistant
The role of the Administrative Assistant is to provide customer service and front desk coverage 8:30-4:30 Monday through Friday. The person in this position will also provide administrative support to the organization including tasks such as data entry, filing, copying, scanning and mailing.
ESSENTIAL DUTIES AND TIME ON TASK EXPECTATIONS
Customer Service (60%)
• Greets and assists visitors with professionalism and respect
• Answers and screens phone and company email
• Accepts deliveries, sorts and distributes mail and packages
• Sorts and distributes concrete supports to clients such as diapers, food, etc.
• Assists clients with enrolling in workshops and classes or completing agency forms
• Provides basic resource navigation and support connecting to other agencies
Office Management (10%)
• Inventories and orders office supplies following purchase order process
• Schedules, prepares, and breaks down meeting spaces for staff and partners
• Manages and tracks Chromebook Lending Library
Administrative Tasks (20%)
• Assists staff and managers with office tasks including filing, scanning, copying, etc.
• Prepares materials for outreach and programs including binders, flyers, etc.
• Edits and formats documents including letters, reports, and newsletters
• Accurately completes data entry tasks in various databases or Excel worksheets
• Accurately enters referral data into Apricot database in timely manner
Meetings/Training/Supervision (10%)
• Participates in trainings with staff to learn about programs
• Participates in trainings on various tools that will support job tasks
• Participates in required team trainings for professional development
• Participates in supervision and self-evaluation
SUPERVISORY RESPONSIBILITIES: None
REQUIRED SKILLS/EXPERIENCE
• 2+ years customer service experience
• Strong written and verbal communication skills
• Ability to prioritize tasks and meet deadlines
• Comfortable with various computer programs such as MS Office Suite and Office365
• Commitment to learning new things and double-checking work for accuracy
ESSENTIAL TRAITS
• Ability to maintain confidentiality and practice healthy boundaries with staff and visitors
• Work independently while being an exceptional team member
• Ability to provide a warm, inviting environment for all staff and visitors
• Values and embraces diversity
Supervisor: Executive Director Salary: $18.00-$20.00
Location: Administrative Office (not remote) Hours: 40 hours per week