Job Application - TLC Family Resource Center

Job Posting CLOSED

Interim Executive Director

The mission of TLC Family Resource Center is to promote the optimal health and development of children, youth and families in Sullivan and Lower Grafton counties of New Hampshire. TLC partners with families and individuals as they learn new skills, connect with community resources, and build resilience to thrive. We do this through four primary programs:

ü  Family Support:  strengthening families by building protective factors.

ü  Recovery Programs:  promoting and supporting all pathways to recovery.

ü  Youth Programs:  educating youth to empower healthy decisions.

ü  Rural Outright: promoting the health and wellness of the LGBTQIA+ community.

 

TLC's primary location is in Claremont, NH. The organization is also opening a new location in Lebanon, NH. The Executive Director office is located in the Claremont building where the majority of TLC staff work. TLC has provided services in the region for over 30 years and has a strong reputation for excellence in service, many positive community partnerships, and a growing donor base.

 

TLC's current Executive Director is transitioning to a position closer to home. TLC wants to conduct a thorough Executive search and is seeking an Interim Director who can continue current levels of programming, follow through on planned grants and fundraising efforts, and support the expansion into Lebanon. The Interim Director will continue to encourage a healthy work life balance and a supportive work environment for a diverse group of staff.


Position Overview:

This Interim Executive Director is the key management leader responsible for overseeing the administration, programs, and funding mechanisms of the organization for a defined period. This position oversees paid staff of approximately 35 individuals and an operating budget of $3 million. This position reports directly to the Board of Directors. The Interim Executive Director will provide day-to-day management to the organization as a leader who is effectively bridging all facets of the organization between executive directors and acting as the chief executive officer on a short-term basis.

The Interim Executive Director is responsible for providing highly specialized organizational leadership that will ensure the continuation of current programs and contracts; the coordination, delivery, and measured impact of all programs; and fiscal due diligence in compliance with Federal, State, and Agency Performance Standards; while assuring a healthy, safe, and productive working environment and positive positioning of the organization at all times with key stakeholders.

The Interim Executive Director will be supported by a strong leadership team including a Recovery Program Director, Family and Youth Program Director, and a Finance Director. These directors have extensive experience in leadership and in their respective programs. They provide direct supervision to staff and report to the Interim Executive Director on a regular basis.

The Interim Executive Director will maintain appropriate working relationships and regular communications with the Board of Directors, staff, contributors, media, and community members. The Interim Executive Director will be hired as an exempt staff member receiving a regular salary and benefits.


General Responsibilities:

Board Governance: Works with the Board of Directors to fulfill the organization’s mission.

1. Responsible for leading TLC in a manner that supports and guides the organization’s mission as defined by the Board of Directors.

2. Responsible for communicating effectively with the Board of Directors and providing, in a timely and accurate manner, all information necessary for the Board to function properly and to make informed decisions including preparing for and attending board meetings, attending board committee meetings, and communicating regularly with the Board President.

Financial Performance and Viability:
Develops resources sufficient to ensure the financial health of the organization.

1. Responsible for the fiscal integrity of TLC, to include reviewing A/R and A/P documentation weekly, reviewing monthly invoices and financial statements, and meeting regularly with the Finance Director to ensure financial policies and procedures are being implemented.

2. Responsible for working with the Program Directors to ensure fiscal management that generally anticipates operating within the approved budget, uses resources in accordance with contracts and agreements, and maintenance of the organization in a positive financial position.

3. Responsible for managing a robust portfolio of grants, state and federal contracts, and fee-for-service contracts in compliance including providing timely reports, compiling, and submitting applications, and providing oversight to ensure the scope of work is being implemented by Program Directors.

Organization Mission and Visibility:
Works with the Board and staff to ensure that the organization’s mission is fulfilled through programs and community outreach.

1. Responsible for directing the implementation of TLC’s programs that carry out the organization’s mission including reviewing program strategies with directors, ensuring programs are meeting requirements of grants and contracts, and communicating about significant program changes with directors and board.

2. Responsible for the enhancement of TLC’s image by being active and visible in the community generally, and by working closely with local governments, community partners, foundations, and facilitating organizations.

3. Responsible for ensuring communications and marketing materials follow TLC branding guidelines and align with TLC's mission.

Organization Operations:
Oversees and implements resources to ensure that the operations of the organization are appropriate.

1. Responsible for the administration of TLC’s operations to include ensuring operational policies are followed.  

2. Provides supervision and guidance to department directors regarding staffing challenges, program implementation, community partnerships, and budget concerns.

3. Maintains appropriate in-person staffing levels to ensure adequate coverage and operations.

4. Works with Human Resource Generalist and Finance Director to ensure technical operations are adequately resourced and in good working order.


Knowledge and Skills:

Education

-Masters Degree in Nonprofit Management, Business Administration, Social Services or related field (preferred) or Bachelors Degree with 5+ years experience.

Experience

-3+ years experience in management position with fiscal oversight responsibilities

-3+ years experience managing grants and state contracts

-3+ years experience fundraising and donor stewardship

Skills

-Exceptional verbal and written communication skills

-Ability to use creativity to solve complex challenges

-Strong performance management skills

-Ability to review and assess financial statements

-Exceptional technology skills including Microsoft Office Suite